Refund policy
Return & Refund Policy
GS Curated Co. Return & Refund Policy
Last Updated: October 22, 2026
We want you to love your GS Curated Co. purchase!
Return Eligibility
Customers have 14 calendar days from the confirmed delivery date to request a return.
To qualify for a discretionary return, merchandise must be:
- Unworn and unwashed.
- In its original condition.
- Free from stains, odors, or damage occurring after delivery.
To initiate a return, please email GSCuratedCo@gmail.com with your order number and reason for return.
Return instructions will be provided following approval of your request. Please do not send merchandise back without contacting us first.
Return Shipping
Customers are responsible for all return shipping costs associated with discretionary returns.
Original shipping charges are nonrefundable for discretionary returns, except where otherwise required by law.
Refund Processing
Once your returned merchandise has been received, please allow up to 14 calendar days for inspection and review.
We will notify you once your return has been reviewed and whether your refund has been approved.
Approved refunds will be issued promptly to the original payment method, subject to applicable legal requirements.
Please note that your financial institution may require additional time to process the refund.
Non-Returnable Items
The following items are not eligible for discretionary returns:
- Personalized or custom-made merchandise.
- Items marked final sale before purchase.
- Merchandise that has been worn, washed, or damaged after delivery.
These exclusions do not limit rights available under applicable consumer protection laws.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact GSCuratedCo@gmail.com as soon as possible.
Include your order number, a description of the issue, and photographs if available.
We will review the situation and arrange an appropriate resolution consistent with applicable law. Our standard customer-paid return shipping policy does not automatically apply to these situations.
Contact Information
GS Curated Co.
GSCuratedCo@gmail.com